Política de reembolso

RETURNS & REFUNDS — NIESTROYD

We want you to be fully satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the conditions below.

Returns

Items can be returned within 14 days of delivery.

To be eligible for a return, items must be:

  • Unworn and unused

  • In original condition

  • In original packaging

Non-returnable items

Certain items may not be eligible for return, including:

  • Sale or discounted items (if applicable)

  • Items not in original condition

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved, refunds will be processed to your original payment method within a few business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, contact us immediately so we can resolve the issue.

Contact

team.niestroyd@gmail.com